Resonetics

Director, Global ERP Applications

Job Locations US-NH-Nashua | US-CT-Bethel | US-MN-Blaine | US-OH-Dayton | US-NH-New Boston | US-MA-Westborough | US-NY-New Hartford
ID
2025-4017
Job Category
IT
Position Type
Regular Full-Time

Overview

Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger. 

 

The Director, Global ERP Applications plays a critical role in developing and executing an ERP roadmap aligned with business goals. This role leads complex, cross-site ERP initiatives, including acquisition integrations, from planning through post-implementation, while ensuring timelines, risk, and regulatory requirements are addressed.

 

It is a high-ownership role in a fast-paced, lean team environment. The ideal candidate is proactive, detail-oriented, and able to drive planning and execution with minimal oversight, especially during high-stakes efforts resulting from M&A.

 

Join Resonetics and be part of a team that’s redefining medical device manufacturing. If you’re passionate about innovation and thrive in a fast-paced environment, we’d love to hear from you.

Responsibilities

  • ERP Strategy & Execution: Partner with business leaders to develop and deliver a strategic ERP roadmap that aligns with enterprise priorities and vendor roadmaps. Own end-to-end execution of this roadmap, including proactive planning, clear deliverables, and direct accountability for results. Includes implementation, integration, and enhancement of Epicor and QAD ERP systems to support business goals across global manufacturing sites.
  • M&A Integration: Lead ERP due diligence and integration planning during M&A activity. Execute ERP migrations for acquired sites and systems, aligning internal teams, new employees, and external partners to deliver a unified ERP landscape with minimal disruption.
  • Project Management: Own the development and delivery of detailed ERP project plans, timelines, budgets, and resource allocations. Act as project manager for key initiatives and oversee workstreams led by consultant PMs, maintaining ownership for end-to-end delivery. Ensure consistent execution across all efforts, facilitating scope definition, milestone reviews, testing, and deployment. This role requires hands-on engagement, strong planning discipline, and clear oversight to ensure accountability, especially in a lean team environment.
  • System Upgrades and Modifications: Plan, execute, and document ERP upgrades and enhancements, ensuring that all changes support business continuity, data integrity, and regulatory compliance. Work with business SMEs and external vendors to validate impact and readiness.
  • Vendor and Resource Management: Manage external ERP consultants and vendors as extensions of the internal team. Lead regular reviews of deliverables, timelines, and scope, ensuring work product is complete, accurate, and aligned with project goals. Given the lean internal structure, vendor oversight is critical to ensuring quality and accountability across all ERP initiatives.
  • Change Management and Training: Lead ERP-related change management efforts with structured communication plans and targeted training. Deliverables should be tailored to business audience needs to ensure clarity and confidence in system adoption.
  • Risk Mitigation: Proactively identify potential project risks and develop mitigation strategies. Proactively communicate issues and challenges to stakeholders and leadership to ensure timely resolution.
  • Cross-functional Collaboration: Collaborate across IT, business stakeholders, external partners, and SMEs to ensure ERP initiatives reflect operational realities and enterprise priorities. Confirm alignment with business partner requirements through early engagement and regular feedback loops.
  • Stakeholder Communication: Provide regular progress updates to executive leadership and other key stakeholders, highlighting project achievements, risks, and action plans. Proactively escalate challenges, gaps, and resource requirements to address issues before they impact successful program delivery.
  • Regulatory Compliance: Ensure ERP systems meet quality and regulatory compliance, particularly in the medical device sector, and support validation processes.

Required Qualifications

  • Bachelor’s Degree in Business Administration, Information Systems, or a related technical discipline. Master’s Degree or MBA is beneficial but not required.
  • Minimum of 12 years of experience managing IT projects, with a minimum of 8 years of experience managing ERP implementation projects with at least $2 Million in spend, preferably in the manufacturing and/or medical device industry.
  • Extensive experience managing ERP financial and operational systems, ensuring integration and optimization across business functions.
  • Strong knowledge and experience managing all Project Management and Systems Development Lifecycle phases, ensuring structured execution from requirements gathering to deployment.
  • Proven track record in M&A-related ERP system integrations.
  • Experience managing cross-functional teams in a matrixed environment, with a strong focus on ERP system enhancements and deployments across multiple sites.
  • Strong knowledge of ERP master data management and IT system governance.
  • Exceptional verbal and written communication skills, with expertise in setting and managing stakeholder expectations.
  • Strong negotiation and influencing skills, particularly in environments where resources may not be directly controlled.
  • Proficiency in project management tools (e.g. MS Project, Smartsheet) and strong analytical skills for problem-solving.
  • Ability to manage time, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Strong presentation and leadership skills, with the ability to regularly engage and present to all levels of the organization, including executive leadership.

Preferred Qualifications

  • Project Management Professional (PMP) Certification Preferred
  • Experience in the medical device industry, with knowledge of regulatory and quality compliance standards is preferred.

Physical Demands

  • Willingness and flexibility to travel as required (up to 10%)

Compensation

  • The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $144,000-$187,000 annually.
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  • Our company policy is that we are unable to provide visa sponsorship. Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future. 

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